1. Chandradeep's Commitment To Your Privacy

Chandradeep, trading as "chandradeep.com" (we, us) are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting chandradeep.com (our site) and/or providing your personal information to us you are accepting and consenting to the practices described in this policy.

2. Personal Information

2.1 What Personal Information Do We Collect?

The type and quantity of information we collect and how we use it depends on why you are providing it. Personal Information is information or pieces of information that could allow you to be personally identified.

We may collect and process data about you including the following:

2.2 How Do We Collect Personal Information?


We and our suppliers may collect Personal Information in a variety of ways including:


Through the site

You may give us information about you by filling in forms on our site, making orders and using the site - this includes information you provide when you search for a product, place an order on our site, submit a review or use social media functions on our site or register to our site and when you report a problem with our site;



We may collect Personal Information from you offline such as when you telephone our customer service number. We may record calls for training and quality purposes. Where your call is to be recorded, you will be informed of this at the beginning of the call. We may use the information that we collect from you for training and monitoring the quality of the information that we provide you over the telephone. Call recordings are stored securely and access to such recordings is limited to certain personnel only. Recorded calls will be saved for no longer than is necessary;


From You

Information such as date of birth, gender and post code, as well as other information, such as your preferred means of communication, may be collected when you voluntarily provide this information to us;


From other sources

We work closely with third parties (including, for example, business partners, web developer, payment and delivery services, advertising networks, social networking platforms) and may also receive information about you from them. If you elect to connect your social media via our site, certain Personal Information from your social media account will be shared with us which may include Personal Information that is part of your profile or your friends' profiles. We are not responsible for, the privacy, information or other practices of any third parties from which information is received and you should review their policies and practices to ensure you are happy with how they treat your data;



Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies, but it should be noted that some cookies are required to add products to your basket and transact on the site


Through your browser or device

Certain information is collected by most browsers or automatically through your device. We use this information for statistical purposes as well as to ensure that the site functions properly;


Through server log files

Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the site, along with the time of the visit and the page(s) that were visited; and


Physical Location

                We may collect the physical location of your device.

2.3. How Do We Use Personal Information?

We may use information held about you in a number of ways including:

Changes To Our Privacy Policy

Chandradeep reserve the right to change or update this policy at any time and any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the site. Your continued use of the site following these changes means that you are deemed to accept the revised Privacy Policy.


Please do not hesitate to Contact Us if you have any questions, comments or concerns about this Privacy Policy.

As stated in the sections above, you have various rights with regard to your Personal Information including the right to tell us if you:

If you have any questions or complaints about this Privacy Policy, please Contact Us. We will investigate any complaint, and notify you of our decision in relation to the complaint, as soon as practicable after it is received.