1. Chandradeep's Commitment To Your Privacy
Chandradeep, trading as "chandradeep.com" (we, us) are committed to protecting and respecting your privacy.
2. Personal Information
The type and quantity of information we collect and how we use it depends on why you are providing it. Personal Information is information or pieces of information that could allow you to be personally identified.
We may collect and process data about you including the following:
2.2 How Do We Collect Personal Information?
We and our suppliers may collect Personal Information in a variety of ways including:
Through the site
You may give us information about you by filling in forms on our site, making orders and using the site - this includes information you provide when you search for a product, place an order on our site, submit a review or use social media functions on our site or register to our site and when you report a problem with our site;
We may collect Personal Information from you offline such as when you telephone our customer service number. We may record calls for training and quality purposes. Where your call is to be recorded, you will be informed of this at the beginning of the call. We may use the information that we collect from you for training and monitoring the quality of the information that we provide you over the telephone. Call recordings are stored securely and access to such recordings is limited to certain personnel only. Recorded calls will be saved for no longer than is necessary;
Information such as date of birth, gender and post code, as well as other information, such as your preferred means of communication, may be collected when you voluntarily provide this information to us;
From other sources
We work closely with third parties (including, for example, business partners, web developer, payment and delivery services, advertising networks, social networking platforms) and may also receive information about you from them. If you elect to connect your social media via our site, certain Personal Information from your social media account will be shared with us which may include Personal Information that is part of your profile or your friends' profiles. We are not responsible for, the privacy, information or other practices of any third parties from which information is received and you should review their policies and practices to ensure you are happy with how they treat your data;
Through your browser or device
Certain information is collected by most browsers or automatically through your device. We use this information for statistical purposes as well as to ensure that the site functions properly;
Through server log files
Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the site, along with the time of the visit and the page(s) that were visited; and
We may collect the
physical location of your device.
2.3. How Do We Use Personal Information?
We may use information held about you in a number of ways including:
As stated in the sections above, you have various rights with regard to your Personal Information including the right to tell us if you:
If you have any
investigate any complaint, and notify you of our decision in relation to the
complaint, as soon as practicable after it is received.